Tips for delivering bad news
No way to be in business and not have to occasionally deliver bad news.
I've seen otherwise rational folks become, well, illogical and even violent a few times.
Reg Adkins has a great post called 6 Ways to be Good at Giving Bad News worth checking out.
Delivering bad news is very unpleasant, just like receiving it. Some people deliver bad news far more often as part of their chosen profession, and are simply good at it. The rest of us simply deal with it when necessary. We can learn a lot from people that do it regularly for the hopefully few times we need to do it.
I've seen otherwise rational folks become, well, illogical and even violent a few times.
Reg Adkins has a great post called 6 Ways to be Good at Giving Bad News worth checking out.
Delivering bad news is very unpleasant, just like receiving it. Some people deliver bad news far more often as part of their chosen profession, and are simply good at it. The rest of us simply deal with it when necessary. We can learn a lot from people that do it regularly for the hopefully few times we need to do it.
posted by Ted Demopoulos at 9:40 PM
Comments on "Tips for delivering bad news"
-
Reg Adkins said ... (Thursday, July 20, 2006 10:40:00 AM) :
post a commentI'm glad you found the piece useful.
I'm doing a series on some of the less pleasant aspects of interactions that may turn confrontational and some "best practice" strategies to address them.
e
Reg